Staff
Use the Staffs page to manage the staff accounts that help run the store — cashiers, product admins, inventory teams, and other operational roles.
What you manage here
- adding new staff accounts
- updating staff details and access
- deactivating staff who no longer work for you
Before you start
- decide who actually needs Dashboard or POS access
- use a separate account for each staff member — never share a single account
- watch the staff limit that comes with your subscription plan
Staff roles
Each staff member has a role that decides what they can do:
| Role | Can | Cannot |
|---|---|---|
| Owner | Everything | — |
| Admin | Manage products, promotions, orders, refunds, stock adjustments, stock counts, reports, and shop settings | Finance (withdrawals, bank accounts, plan billing), staff and branch management, access tokens |
| Cashier | Serve at the POS: cart, orders, kitchen status, tables, cashier shifts, rentals, customers | Change the catalog, prices, promotions, or settings; see reports and expenses; refund; stock adjustments and stock counts |
Roles apply immediately: when you change a staff member's role, the new access applies on their next request without logging in again.
Every staff role change is recorded in the Activity Log, with the role before and after. Only the Owner can open the activity log.
Typical workflow
- open Staffs from the Dashboard navigation
- add staff members with correct details
- share login credentials with staff securely
- review the staff list regularly and deactivate accounts that are no longer used
Good practices
- deactivate a staff account as soon as the person stops working
- review the Activity Log regularly to see who changed prices, order statuses, refunds, or settings
- make sure cashier staff understand the POS flow before serving customers