Prep-Time Report
This report shows how fast the kitchen completes orders: which stations and products are slow, and how many tickets are late. Open it from Reports > Kitchen in the Dashboard.
info
The report is for Owner and Admin only. Cashiers and the Kitchen role cannot open it.
What the metrics mean
| Metric | Meaning |
|---|---|
| Wait | From the ticket being sent until an item is started |
| Prep | From started until ready. An item that skipped Preparing counts its whole wait as prep |
| Total | From sent until ready |
| P90 | 90% of items finished within this time or faster; useful for spotting slow cases without being skewed by one or two outliers |
| Late tickets | Tickets whose slowest item took longer than the station's target minutes, or that are still New/Preparing past the target. Also shown as a percentage |
The report shows an overall summary (tickets, items done, late tickets, average wait, prep, total, and P90), a breakdown per station, a breakdown per product, and a list of late tickets (actual minutes versus target).
Date range
- the from/to dates are based on when the ticket was sent, with days in the Asia/Jakarta time zone like the other reports
- default: the last 7 days
- maximum 92 days
- can be filtered by station and branch
- CSV export is done on the client side (Dashboard)
- a recall keeps the original Ready timestamp, so the figures are not skewed by recalls
Target minutes are set on the kitchen station; a station without a realistic target makes the late figures less useful.