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Point Rewards

Use Point Rewards to define benefits that customers can earn through accumulated points.

Typical uses​

  • loyalty redemption
  • repeat purchase encouragement
  • simple gamified retention campaigns

Before you configure point rewards​

  • define how customers earn points
  • decide what rewards are realistically redeemable
  • keep the program simple enough that staff can explain it clearly

Typical workflow​

  1. decide the point-earning and reward logic
  2. create or update the reward options
  3. review whether the redemption feels worthwhile to customers
  4. confirm the program aligns with the merchant’s retention goals

Good point-program habits​

  • keep earning rules simple enough for staff to explain
  • make redemption thresholds feel achievable
  • avoid reward options that create unclear operational exceptions

Common point-reward scenarios​

  • encouraging repeat transactions
  • giving customers a reason to return after a first purchase
  • supporting a simple loyalty system without tier complexity
Placeholder - Point reward configuration
Image note
Type: UI Screenshot
Target: Dashboard point reward page
Must show: Point requirement fields, reward definition, redemption settings, and visible publish or save controls
Purpose: Help merchants understand how point-based loyalty rewards are configured