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Withdrawals

Use the Withdrawals page to withdraw your online sales balance to your bank account.

What you manage here​

  • viewing the balance available for withdrawal
  • submitting withdrawal requests
  • reviewing withdrawal status and history

Before you start​

  • make sure the destination bank account is registered and correct
  • understand that withdrawals are processed through the applicable verification flow
Withdrawals page: current balance, withdrawal history with status, and the Request Withdrawal dialog with amount and bank accountdashboard.etalasse.comKopi SenjaCUSTOMER RETENTIONChallenge RewardsCouponsMembershipMembership RewardsPoint RewardsFINANCEPayment MethodsBank AccountsWithdrawalsExpensesWithdrawalsARRequest WithdrawalCurrent BalanceRp 2.450.000AmountBankStatusDateRp 1.500.000BCAPaid12 OctRp 800.000BCAProcessing5 OctRp 650.000BRIRequested3 OctRp 400.000BNIFailed28 SepRequest WithdrawalAmountUse full balance (Rp 2.450.000)2.000.000Available: Rp 2.450.000Bank AccountBCA · 0123456789CancelRequest123
(1) Check the current balance, (2) request a withdrawal to a registered bank account, then (3) track its status in the history until it shows Paid.

(1) Check the current balance, (2) request a withdrawal to a registered bank account, then (3) track its status in the history until it shows Paid.

Typical workflow​

  1. open Withdrawals from the Dashboard navigation
  2. check the available balance
  3. submit a withdrawal to a registered bank account
  4. track the request status until the funds arrive

Things to watch​

  • an incorrect account number is the most common cause of failed withdrawals — double-check before submitting
  • reconcile withdrawal history with the Payment Report regularly