Custom Domain
With Custom Domain, your online storefront can be reached through your own domain (for example your-store.com) instead of the default Etalasse address.
This feature is available on certain subscription plans — see Billing & Plans.
Why use your own domain
- strengthens your store's brand in the eyes of customers
- the address is easier to remember and share
- campaign links and printed material look more professional
Before you start
- you already own a domain from a registrar (domain provider)
- you can access that domain's DNS settings
- your subscription plan includes the custom domain feature
How to connect a domain
- open Custom Domain from the Dashboard navigation
- enter the domain name you want to connect
- add the requested DNS records (a TXT record for ownership verification and a CNAME to point the domain) in your registrar's DNS settings
- wait for verification — DNS changes can take up to several hours
- once verified, your storefront is reachable through that domain
Common issues
- verification fails — make sure the TXT and CNAME records match exactly what was requested, with no extra spaces
- domain not resolving yet — DNS propagation can be slow; wait and try again
- feature not visible — check whether your plan includes custom domains