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Coupons

Use Coupons to manage discount-code-based promotions.

Common uses​

  • campaign discounts
  • customer acquisition offers
  • loyalty or targeted promotions

Before you create a coupon​

  • decide who should be able to use it
  • define the discount logic and validity period
  • confirm the business is ready to honor the promotion operationally

Typical workflow​

  1. define the promotion goal
  2. create the coupon and discount rules
  3. verify dates, limits, and intended audience
  4. test the coupon in the target sales flow
Placeholder - Coupon configuration page
Image note
Type: UI Screenshot
Target: Dashboard coupon management page
Must show: Coupon code field, discount rule settings, validity period, usage limits or audience rules, and save or publish controls
Purpose: Help merchants recognize the key settings required before a discount code goes live

Good practice​

  • define start and end conditions clearly
  • confirm discount rules before publishing
  • test the coupon in the intended sales flow

What to expect after launch​

  • support teams should know how the coupon is supposed to work
  • customers should encounter fewer errors if the eligibility rules are clear
  • reporting and campaign review become easier when coupon logic is intentional