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Order Detail

Use Order Detail to inspect a specific POS order after it is created or completed.

What to review

  • purchased items
  • pricing and totals
  • payment result
  • operational notes needed by the team

Common reasons to open order detail

  • verify whether checkout completed correctly
  • confirm exactly what the customer bought
  • check totals, discounts, or payment status
  • support a refund, clarification, or service follow-up workflow

Typical workflow

  1. open the order from the order list or directly after checkout
  2. review the item list and totals carefully
  3. confirm payment status and any operational notes
  4. use the information to answer the cashier or support question that triggered the review
Placeholder - POS order detail screen
Image note
Type: UI Screenshot
Target: POS order detail page
Must show: Purchased item list, totals, payment status, order reference, and any cashier or operational notes area
Purpose: Show staff the exact information available after opening a completed or in-progress POS order

Good review habits

  • confirm totals before investigating deeper issues
  • compare the detail view with customer expectations
  • use this page as the source of truth before escalating payment or stock questions