Order Draft
Use Order Draft when a POS order needs to start before final payment or completion. Carts that have not been checked out are kept as drafts with a DRAFT label, so the cashier can resume them at any time.
Useful scenarios
- a customer is still deciding while the cashier needs to serve the next person in line
- staff need to pause and later resume an order
- the business uses a draft review before payment
Typical workflow
- start building the order as usual from the Add Order screen
- if the order cannot be completed right away, leave the cart — the items already added are kept as a draft
- open the draft list from the Add Order screen or the Transaction tab when the customer is ready to continue
- identify the right draft by its session number, creation time, and product preview, then tap it to resume
- complete checkout and payment like a normal order
Things to watch
- each draft shows a DRAFT label, the cart session number, the creation date and time, and an item preview — use these to pick the right draft when several are open
- make sure the draft still reflects the correct items and quantities before resuming
- double-check prices if the draft was created earlier in the day
- complete or close old drafts to keep the queue manageable
Common draft scenarios
- a customer pauses payment before settling
- staff need to build up an order before a final decision is made
- the business uses a staged service flow before completing the sale