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Order Draft

Use Order Draft when a POS order needs to be started before final payment or completion.

Useful scenarios

  • customer is still deciding
  • staff needs to pause and resume an order
  • the business uses draft review before checkout

Typical workflow

  1. start the draft while building the order
  2. pause the order when it cannot be completed immediately
  3. reopen the draft when the customer or cashier is ready to continue
  4. complete the order once the final payment decision is made

What to watch for

  • make sure the draft still reflects the correct items and quantity
  • confirm pricing if the draft was created earlier in the day
  • complete or close old drafts so the queue stays manageable
Placeholder - POS draft orders screen
Image note
Type: UI Screenshot
Target: POS order draft page
Must show: Draft order list, status or timestamp, action to reopen a draft, and visible item or total preview information
Purpose: Show cashiers how unfinished orders are stored and resumed inside POS

Common draft scenarios

  • a customer pauses checkout before payment
  • staff need to build an order before the final decision is made
  • the business uses a staged service workflow before completing the sale