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User Guide

Use this guide when preparing a customer-facing shopping experience through Catalog.

Merchant checklist​

  • add complete product information
  • keep category structure clean
  • review stock and availability
  • verify checkout-related dependencies in the Dashboard

What customers expect​

  • clear product names
  • accurate pricing
  • available stock
  • easy browsing and selection

What customers see and do​

On the public Catalog storefront, shoppers can:

  • Browse products and categories — explore your catalog through category navigation and product detail pages.
  • Open the flipbook digital catalog — view a catalog that flips like a book.
  • Explore property or service listings — search by city and view locations on a map view.
  • See the availability calendar — for booking products, customers see available, occupied, and blocked dates before choosing a schedule. See Booking Calendar.
  • View loyalty points — signed-in customers can see the points they have earned.
  • Complete a light checkout — select products and finish an order without a heavyweight process.
  • Save several addresses — signed-in customers can save more than one delivery address (such as Home and Office), choose one at checkout, and set one as the default so it is filled in automatically.
  • See remaining coupon uses — for coupons with a usage limit, customers see how many uses are left. See Coupons.
  • Upload a transfer proof — customers who pay by manual bank transfer can upload a photo of their transfer receipt on the order. The order only counts as paid once you have checked it and marked it as paid. See Bank transfer proof.
  • Write photo reviews — once an order is delivered, customers rate each item with stars, a review and up to 5 photos. Other visitors see a strip of review photos, can filter to reviews with photos, read the shop's replies, and report inappropriate reviews. See Product Reviews.
  • See products often bought together — on the product page and in the cart, customers see other products that go with it (your picks or from order history) and can add them with one tap. Prices don't change. See Cross-sell.
New feature

The address book and transfer proof upload launch with this release. Screens may differ slightly from the description above, but they work the same way.

  1. prepare clean product categories
  2. review every product for image and pricing quality
  3. check that the merchant profile and storefront identity are complete
  4. review Catalog configuration in Dashboard
  5. verify the public catalog on desktop and mobile
The Coffee category page of the Catalog storefront on a phone, with photo product cards and prices, next to a review checklistCoffeeLatestBest SellerLowest PriceKopi SusuRp 22.000120 SoldAmericanoRp 20.00086 SoldCold BrewRp 27.00054 SoldCappuccinoRp 26.00041 SoldHomeOrdersWishlistProfile123Questions before launchCan a new customer tell what you sell?Do prices and stock look trustworthy?Are your best products easy to find?Do photos and colours reflect your brand?
A healthy category page: (1) a clear category title, (2) real product photos and (3) prices you see at a glance. Use the questions on the right before launch.

A healthy category page: (1) a clear category title, (2) real product photos and (3) prices you see at a glance. Use the questions on the right before launch.

Launch review questions​

  • can a new customer understand what is being sold immediately?
  • do prices and availability feel trustworthy?
  • are the best products easy to discover?
  • does the catalog reflect the merchant brand clearly?